Summary of Qualifications

• 15+ years experience with multi-platform software and system development
• 13+ years experience in SAS programming and data management for econometric modeling
• 9+ years managing distributed teams and offshore development in India
• 3+ years managing eBill/ePay and eCommerce development and production

Job Experience

American Express · Phoenix, AZ · Dec 2002 to Present
Senior Manager

Current responsibilities: 

• Manage team of 5 people responsible for Internal Reporting, Help Desk, Bug/Issue Tracking, User Governance, and Training.

 Prior accomplishments: 

• Manage team of 8 people responsible for testing and quality of internal use applications and reports built for RIB and Credit Network
• Development of a data repository and reporting to support Acquisitions Risk Management analytics and modeling for Global Corporate Card portfolio
• Managed team of 5 employees (4 in U.S. and 1 in India) and 2 contractors in developing and supporting internal-use applications and reporting, written in SAS AF/Frame and web technologies, for the Risk Management organization
• Evaluated commercial tools for econometric modeling and business rule management
• Provided SAS and Easytrieve training to internal employees

• Provided training on distributed team software development principles to department and members of offshore development team

GE Card Services · Phoenix, AZ · Jan 1997 to Aug 2002
Team Leader

• Managed team of 13 contractors (5 in Stamford, CT, 4 in Bombay, India, 4 in Gurgaon, India) accountable for maintenance and support for all Internet, Extranet, eBill/ePay (edocs) applications

• Managed custom and edocs software development of EBPP Center of Excellence in India and 5 onsite India contractors

• Managed distributed team of 10 SAS developers, 6 Java/Web developers, and 2 technical writers in Arizona, Connecticut, and India

• Developed and managed multi-terabyte SAS data marts, built from Oracle data warehouse

• Implemented distributed team communication and collaboration procedures, facilitating a development staff made up of 75% India-based and 25% U.S.-based resources, incorporating the use of Lotus SameTime Connect, QuickPlace and custom web-based applications

• Facilitated training, purchased Rational Unified Process, and implemented Object-Oriented Analysis and Design (OOAD) using UML

• Implemented software version control system, using Source Integrity Enterprise

NationsBank · Charlotte, NC · 1997
Assistant Vice President

• Provided SAS programming support for econometric modeling and reporting in Card Services Division

• Specified, configured, and administered advanced workstations to support econometric modeling team

American Express · Phoenix, AZ · 1988 to 1996
Lead Programmer Analyst

• Managed the development and production support of an internal-use SAS application for econometric model development, reporting, and implementation
• Progressed through levels of programmer, PA1, PA2, Senior PA to Lead PA
• Managed SAS software design, development, reporting and implementation for econometric modeling system
• Constructed SAS datasets for data exploration, econometric model development, and reporting
• Mentored junior programmers, managed overall project timing and implementations
• Performed data validation on 10,000+ attributes converted from SAS to COBOL, for a global modeling system
• Key contributor in architecting, implementing, and managing networked IBM RS/6000 machines used for econometric modeling and data management

• Designed, implemented, and managed networked Windows NT workstations used for econometric modeling

Ascential Solutions · Peoria, AZ · Aug 2002 to Present
President

• Home-based consulting company to provide business development services.  Services include: web development, PC and LAN support, and print media design and development

CY Associates · Huntington Beach, VT · 1995 to Present
Instructor (Part-Time: 2-4 classes per year)

• On-site instruction in SAS Fundamentals (3 Day), SAS Advanced (3 Day), SAS Macros (2 Day), and Easytrieve Fundamentals (3 Day)

Technologies

• Operating Systems:  Windows 9x/ME/XP/NT/2000, Solaris, AIX, MVS-TSO

• Hardware:  Personal Computers, Sun, IBM RS/6000, Mainframes

• Software Languages:  SAS, Java, Perl, HTML, Syncsort, Easytrieve, File-Aid, JCL, COBOL, XML

• Commercial Software:  MS Office/Project/Visio, Hummingbird Exceed, Connect:Direct (NDM), Dreamweaver, Fireworks, Adobe Photoshop/Illustrator/Acrobat/Captivate, Vegas Video, Lotus Sametime

Education

• B.S. - Computer Information Systems, Magna Cum Laude (1990)Western International University · Phoenix, Arizona

Specialized Training

• Six Sigma: DMAIC, DMADV, CAP, BPMS (Green-Belt Certified at GE)

• Capability Maturity Model for Software

• Managing at a Distance, Project Management Institute

• Rational Unified Process, Object-Oriented Development using UML

• Franklin/Covey Time Management

• Windows NT system administration

• Java programming, Enterprise Java Beans programming

• Situational Leadership II